Question 1

Do you accept Denti-Cal (Medi-Cal)?

Accepted Answer

Yes. We accept Denti-Cal for many of our specialty services including root canals, oral surgery, pediatric dentistry, and orthodontics. Coverage varies by procedure and plan — our team will verify your benefits before your appointment so there are no surprises.

Question 2

What insurance plans do you accept?

Accepted Answer

We accept Denti-Cal, most PPO dental insurance plans, and many HMO plans. If you're unsure whether your plan is accepted, call us at (909) 567-2024 and our team will check for you.

Question 3

What if I don't have insurance?

Accepted Answer

We offer an in-house dental membership plan starting at $20/month. It covers preventive care and provides discounts on all treatments — no annual limits, no waiting periods, and no claims to file. Ask us about it during your consultation.

Question 4

Are payment plans available?

Accepted Answer

Yes. We offer flexible financing options including low- and zero-interest payment plans through third-party financing partners. We can discuss what fits your budget during your consultation.

Question 5

Does insurance cover dental implants?

Accepted Answer

Coverage varies widely by plan. Some PPO plans cover a portion of the crown restoration, while Denti-Cal coverage for implants depends on your specific eligibility. We'll provide a detailed treatment cost estimate and verify your coverage before any work begins.

Question 6

How quickly can I be seen?

Accepted Answer

We offer same-week appointments for most services and same-day appointments for dental emergencies. Call (909) 567-2024 to check availability.

Question 7

Do I need a referral to see a specialist?

Accepted Answer

No referral is needed. You can contact us directly to schedule an appointment with any of our specialists. If your general dentist has referred you, bring any X-rays or records they've provided — it helps us get started faster.

Question 8

Do you see patients on weekends?

Accepted Answer

Saturday appointments are available by arrangement. Our regular hours are Monday–Friday 9AM–6PM. Call us to check Saturday availability.

Question 9

Do you offer appointments in Spanish?

Accepted Answer

Yes. Our entire team is bilingual — English and Spanish are spoken throughout the practice. You will never need an interpreter at Monteluz.

Question 10

Where are you located and is parking available?

Accepted Answer

We are located at 1353 W Mill St, Suite 114, San Bernardino, CA 92410 — conveniently near the 215 and 10 freeways. We have on-site parking and a wheelchair-accessible entrance.

Question 11

What is a dental specialist?

Accepted Answer

A dental specialist is a dentist who has completed an additional 2–4 years of postgraduate training in a specific area of dentistry — such as endodontics, periodontics, oral surgery, or orthodontics. Specialists handle complex cases that general dentists typically refer out. At Monteluz, all specialties are available under one roof so you never need to travel to multiple offices.

Question 12

What specialties do you offer?

Accepted Answer

We offer endodontics (root canals), periodontics (gum disease treatment), oral surgery, dental implants, orthodontics (braces and clear aligners), pediatric dentistry, prosthodontics, cosmetic and restorative dentistry, and emergency dental care — all in one location in San Bernardino.

Question 13

Do you treat children?

Accepted Answer

Yes. Our pediatric dentistry team provides gentle, age-appropriate care for children from their first tooth through their teen years. We also offer orthodontic treatment for children and teens.

Question 14

Is sedation available?

Accepted Answer

Yes. We offer nitrous oxide (laughing gas), oral sedation, and IV sedation depending on the procedure and your level of anxiety. Our team will recommend the most appropriate option during your consultation.

Question 15

What should I do in a dental emergency?

Accepted Answer

Call us immediately at (909) 567-2024. We offer same-day emergency appointments for severe tooth pain, swelling, knocked-out teeth, broken restorations, and dental infections. If you are experiencing a life-threatening medical emergency, call 911.

Question 16

Are root canals painful?

Accepted Answer

Modern root canal therapy is no more uncomfortable than getting a filling. Local anesthesia is used throughout the procedure and sedation options are available. Most patients are surprised by how comfortable the experience is. The pain you feel before the procedure — from the infection itself — is usually far worse than the treatment.

Question 17

How do I know if I need a root canal?

Accepted Answer

Common signs include severe toothache, prolonged sensitivity to hot or cold, swelling or tenderness in the gums, or a darkening of the tooth. However, some infections cause no pain at all and are only detected on X-rays. If you have any of these symptoms, schedule an evaluation as soon as possible.

Question 18

How long does a root canal take?

Accepted Answer

Most root canals are completed in one or two appointments of 60–90 minutes each. Complex cases or retreatments may require additional visits.

Question 19

How long do dental implants last?

Accepted Answer

With proper care, dental implants can last a lifetime. The crown attached to the implant may need to be replaced after 15–25 years depending on wear, but the implant post itself is designed to be permanent.

Question 20

Am I a candidate for dental implants?

Accepted Answer

Most adults with good general health are candidates. Key factors include sufficient jawbone density, healthy gums, and no uncontrolled medical conditions. We perform a full 3D evaluation at your consultation to determine candidacy.

Question 21

What is the success rate of dental implants?

Accepted Answer

Clinical studies consistently show a 95%+ success rate over 10 years when implants are placed by trained specialists and properly maintained. Our use of 3D imaging for surgical planning further reduces the risk of complications.

Answers to the questions we hear most.

Insurance & Payment

Appointments & Access

Treatments & Specialists

Root Canals & Endodontics

Dental Implants

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